Last updated: MONTH DAY, YEAR

This Privacy Policy explains how FXSentinel (“the App”), operated by Frase Consulting, LLC (“we”, “us”, or “our”), collects, uses, discloses, and protects your information when you use our mobile application on Google Play and any related services.

By installing, accessing, or using FXSentinel, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the App.

1. Data Controller & Contact

The data controller responsible for your personal information is:

Frase Consulting, LLC
FX Sentinel Support:
(This email is also listed as our Google Play developer contact.)

2. Information We Collect

FXSentinel is a foreign-exchange monitoring and alerting tool. It does not execute trades or access your bank accounts, credit cards, or brokerage credentials.

2.1 Information You Provide

• Account Information: When you register or create an account, we may collect a username and password, and optionally your email address and/or phone number so we can communicate with you (for example, support or account recovery).
• Support Requests: When you contact us through the in-app support page or by email, we may collect your contact details and any other information you choose to provide (such as device information or screenshots).

2.2 Information Collected Automatically

• Device Information: We may collect basic device details such as device model, operating system version, language, and a device identifier (for example, to associate your account with a device or to deliver push notifications reliably).
• Crash and Performance Data: In case of errors or crashes, we may receive technical logs (error codes, stack traces, device and OS info) through crash-reporting or logging tools.

2.3 Subscription and Purchase Information

FXSentinel offers in-app subscriptions (for example, monthly or annual plans). Purchases and payment details are processed by the relevant app store (Google Play and/or the Apple App Store). We do not receive or store your full payment card details.

We may receive from the store:

• Subscription product IDs and purchase tokens
• Purchase status (active, expired, cancelled, etc.)
• Basic transaction metadata necessary to verify your entitlement

2.4 Push Notification Tokens

To send you FX alerts and notifications, we may use a cloud messaging service (for example, Firebase Cloud Messaging). This service issues device-specific notification tokens, which we store on our servers and associate with your account or device. These tokens are used solely to deliver notifications to your device.

2.5 Location Information

FXSentinel does not require or collect precise GPS location to operate. At most, we may infer approximate geographic information from your IP address for security, fraud prevention, or localization purposes (such as language or server routing).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the App and its features.
• To manage your account and subscription status.
• To deliver real-time FX alerts, notifications, and in-app messages.
• To respond to your inquiries, support requests, and feedback.
• To monitor and analyze usage, performance, and app stability.
• To detect, prevent, and address technical issues, abuse, or fraud.
• To comply with legal obligations and enforce our terms and policies.

4. Legal Bases (for users in the EEA/UK and similar regions)

Where applicable data protection laws require a legal basis for processing, we rely on the following:

• Contract: To provide you with the App and its features, verify your subscription, and maintain your account.
• Legitimate Interests: To secure and improve our services, prevent fraud, and understand how users interact with FXSentinel.
• Consent: For certain optional features such as marketing communications (if used), where we ask for your consent.
• Legal Obligation: To comply with applicable laws, regulations, and legal requests.

5. How We Share Your Information

We do not sell your personal data. We may share limited data with:

• Service Providers: Third-party companies that help us operate the App (for example, cloud hosting, analytics, crash reporting, and push messaging providers). These providers process data only on our behalf and in accordance with our instructions.
• App Stores: Google Play and other app stores receive information necessary to process purchases, manage subscriptions, and detect fraud.
• Legal and Safety: Authorities, regulators, or other parties when required by law or when we believe disclosure is necessary to protect our rights, users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account data is stored while your account remains active.
• Subscription and transaction records may be kept as required for accounting, tax, and audit purposes.
• Logs, crash reports, and technical data are retained for a limited period necessary to ensure security and performance.

When data is no longer needed, we will delete it or anonymize it in a secure manner.

7. Your Rights and Choices

Depending on your location and applicable law, you may have some or all of the following rights regarding your personal data:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your data (subject to legal obligations).
• The right to object to or restrict certain processing activities.
• The right to data portability in certain circumstances.
• The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us at: FX Sentinel Support . We may need to verify your identity before fulfilling your request.

8. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. These measures may include encryption in transit, access controls, and secure server configurations.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Children’s Privacy

FXSentinel is intended for use by adults and is not directed toward children. We do not knowingly collect personal information from children under the age of 13 (or the equivalent age of digital consent in your jurisdiction).

If you believe that a child has provided us with personal information, please contact us and we will take steps to delete such information as required by law.

10. International Data Transfers

Your information may be processed and stored in countries other than your own (for example, where our hosting providers or service providers operate). We take appropriate measures to ensure that any international transfers comply with applicable data protection laws and that your information remains protected.

11. Third-Party Links and Services

The App may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Significant changes may be communicated within the App or via other appropriate channels.

Your continued use of FXSentinel after any changes become effective will constitute your acceptance of the revised Privacy Policy.

13. How to Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Frase Consulting, LLC
Email: FX Sentinel Support

This Privacy Policy is intended to meet relevant Google Play requirements for a clear and accessible privacy notice linked from your app’s store listing and within the app itself.